Matt Hale
- Total activity 179
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 88
Articles
Recent activity by Matt Hale-
I can’t make a purchase, I get one of these errors.
Are you getting any of the below error messages when trying to make a purchase? OR If you are getting any of the error messages above, try the fixes below: The most common scenario is that yo...
-
I made a purchase and didn’t get my free Sweeps Coins
We are sorry to hear you didn't get your free Sweeps Coins. Firstly, make sure to check that you did indeed purchase a package which comes with free Sweeps Coins as some of our packages are Gold C...
-
Finding your transaction ID
To find your transaction ID, follow the steps below: Go to your email inbox of the email registered with Chumba Casino Search for ‘Your account has been credited’ or ‘transaction id’ Make sure...
-
I do not have a MasterCard, where can I get one?
The easiest MasterCard to get is a MasterCard Debit Card. As it's not a Credit Card, there are no late fee charges to worry about. It’s a straightforward system, you pre-load your balance onto the...
-
How can I find the live chat function?
The Live Chat function is a tool that can be used to find the information, answers and guidance you need, as quickly as possible. If you are having any issues at all regarding making a purchase, o...
-
How do I pay with my Visa Card?
To make a Gold Coins purchase using your Visa card, follow the below steps: You will need to be signed in to complete these actions. 1. From the Chumba Casino home page, click the yellow BUY butt...
-
My $10 Gold Coin package didn’t come with free Sweeps Coins!
Oh no! That’s not good but we can explain this one.. Chumba Casino offers you different ways to play - some players only prefer to play with Gold Coins, so for this reason we have some Gold Coins ...
-
How can I update my email address?
To change the email address associated with your Chumba Casino account, please contact our Customer Support team. Please state your current email address, along with the new/updated email address t...
-
Source of funds check
What is a source of funds check? A source of funds check allows us to confirm that funds used to purchase Gold Coins on our platform come from a legitimate source and, as such, allows us to tell cl...
-
How can I reactivate my account?
To reactivate your Chumba Casino account, you will need to send a request to our customer service team, along with a brief description as to why you would like to reactivate your account. Once sub...