I would like to limit my gameplay. How can I do that?

We offer a range of responsible gameplay tools to allow you to always be in control of your gameplay - these tools or limitations, can easily be put into action by contacting our customer service team. 

When submitting your request, you will be asked to select the type of limitation tool you would like to use: 

The following options are available for you to choose from:

- Maximum Purchase Limit

The maximum amount you can spend on purchases within a specific time frame. You may select limits that are:

• Daily
• Weekly
• Monthly 

- Playing Hours Limit

This allows you to set a limit on the amount of time you may play within a specific time frame. You may select limits that are:

• Daily
• Weekly
• Monthly

- Maximum Play Amount Limit

This is the maximum amount that you will be able to play, within a specific time frame. You may select limits that are:

• Daily
• Weekly
• Monthly

- Maximum Allowable Amount to Lose

Allows you to limit the amount of coins you can lose within a specific time frame. You may select limits that are:

• Daily
• Weekly
• Monthly

- Taking a break

This tool allows you to limit access to your account for a definite period of time. Once the limit expires, your account will automatically reactivate. 

- Indefinite Self-Exclusion

This tool allows you to restrict access to your account for an indefinite period of time. You would need to contact us should you decide to reactivate your account in the future.

For more information on account limitations tools, please take a look at our Responsible Gameplay Policy, particularly article 2, Staying in control.