Matt Hale
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Recent activity by Matt Hale-
Is my information secure?
Yes. All information that you send to us is treated with absolute confidentiality, information is shared only where necessary to provide our service and fulfil legal requirements. To gain a full u...
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Can I redeem my prize without making a purchase?
Prizes won playing Sweepstakes Games with Sweeps Coins can be redeemed in accordance with the Sweeps Rules Free Sweeps Coins, that have been received via one of the below: Email marketing offers...
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How do I pay using a Paysafecard?
The Paysafecard is a prepaid voucher you can get from local sales outlets in fixed amount denominations of: United States $10 $25 $50 $100 Canada $10 $30 $50 $100 The Paysafecard vouc...
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How can I contact Chumba Casino by telephone?
Due to the sheer number of our customers, we do not have a telephone number you can contact us on. However, we have made it incredibly quick and easy to get in contact with us by submitting a requ...
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Do I Need To Give You My Bank Details?
In short, yes. We require your banking information to allow you to redeem your prize(s) However, if you are using an E-wallet to make Gold Coin package purchases, you may redeem your prize to your...
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Do you charge a fee when I redeem a prize?
No, no fee of any kind is charged when you redeem a prize. However, please do remember, there is a minimum balance required in order to redeem: Gift Card Redemption (Prizeout): You must have a ...
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When will my free Sweeps Coins expire?
Your Sweeps Coins are valid for sixty (60) days from the date you last logged into your account. If there is no activity on your account for a period of sixty (60) days or more, your Sweeps Coins w...
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Can I play from anywhere?
Only players from the Continental United States, Hawaii and Canada are eligible to play at Chumba Casino, excluding the below locations: The state of Washington (USA) The province of Quebec (Ca...
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Does Chumba Casino have an app?
Though we don't have a dedicated app for Chumba Casino at the moment, you can enjoy all games via your smartphone quite easily. No need to download anything, just access www.chumbacasino.com as yo...
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I can't create an account with Chumba Casino
There are a few possible reasons why your registration won't go through. Registered email address Chumba Casino only allows one single account per player - please do make sure you don't already hav...