Matt Hale
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Recent activity by Matt Hale-
My location is mistakenly identified as Washington (WA) - What can I do?
If you are not in Washington (WA), US, and still unable to access the site, restarting your router often fixes the problem. If that didn't help, there might be a problem with your IP address. Pleas...
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What is Game Volatility?
Volatility: (sometimes also called variance or dispersion) is used to indicate how often the slot is expected to hit a winning combination, and how big the expected winning can be.Low volatility: T...
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How do I find my browser version?
To find out the version of the browser you are using on your device, see the below: Google Chrome Open a window in the browser In the upper right-hand corner of the window, click the three ver...
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I want to redeem my prize to a different payment method
Sometimes, you may want to redeem your prize to a payment method, but can't. Why? First of all, for a payment method to be considered an option for redemption, it must have been used to make a pur...
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How long will it take for my account to be verified?
Once you have submitted all of the required information, the process to verify your account will take between 24-48 hours. We look to process all account verification requests as quickly as possib...
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How do I pay with Online Banking?
Online Banking is a convenient alternative to cards, which allows you to make payments by signing in to Online Banking, without needing to leave our site. It's simple and safe - no card or bank inf...
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Do you offer a bonus upon registration?
Yes. When you open your account with Chumba Casino, we gift you a welcome package consisting of 2,000,000 Gold Coins and a bonus of 2 Sweeps Coins, completely free of charge, to be enjoyed with th...
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What is RTP (Return to Player)?
RTP (Return to Player) refers to the theoretical percentage of played coins that are returned to the player in the long run. While all games at Chumba Casino have different RTP, the lowest RTP woul...
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What is Netverify?
Netverify, is a tool by Jumio, a company specializing in: Identity verification eKYC This tool helps businesses like Chumba Casino, which use online channels, by providing an accurate and efficie...
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How can I find Chumba Casino on Social Media?
Chumba Casino are active across all three of the below Social Media platforms. Official Chumba Casino accounts Facebook: https://www.facebook.com/chumbacasino Twitter. https://twitter.com/chumba...