Matt Hale
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Recent activity by Matt Hale-
What is an RNG (Random number generator)?
RNG stands for Random Number Generator - a type of computer program. RNG does exactly what the name suggests – generates numbers that are random. It does this constantly, generating a new set of ra...
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Can I redeem my prize to someone else’s bank account?
In short, no. In accordance with our Terms & Conditions, the redemption of prizes for cash, must be to an account legally and beneficially owned by you, the player. We are not able to process a p...
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How do I pay using my Skrill Wallet?
Skrill is an online wallet that is quite popular amongst Chumba Casino players. Many customers choose it because it provides fast, reliable payments. In many cases, when you redeem a cash prize, it...
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Where can I check if I won in a competition?
If you are a lucky competition winner, you will be notified by email, you may also head on over to one of our social media accounts where we post the results: Facebook: https://www.facebook.com/ch...
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Is my information secure?
Yes. All information that you send to us is treated with absolute confidentiality, information is shared only where necessary to provide our service and fulfil legal requirements. To gain a full u...
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Can I redeem my prize without making a purchase?
Prizes won playing Sweepstakes Games with Sweeps Coins can be redeemed in accordance with the Sweeps Rules Free Sweeps Coins, that have been received via one of the below: Email marketing offers...
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How do I pay using a Paysafecard?
The Paysafecard is a prepaid voucher you can get from local sales outlets in fixed amount denominations of: United States $10 $25 $50 $100 Canada $10 $30 $50 $100 The Paysafecard vouc...
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How can I contact Chumba Casino by telephone?
Due to the sheer number of our customers, we do not have a telephone number you can contact us on. However, we have made it incredibly quick and easy to get in contact with us by submitting a requ...
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Do I Need To Give You My Bank Details?
In short, yes. We require your banking information to allow you to redeem your prize(s) However, if you are using an E-wallet to make Gold Coin package purchases, you may redeem your prize to your...
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Do you charge a fee when I redeem a prize?
No, no fee of any kind is charged when you redeem a prize. However, please do remember, there is a minimum balance required in order to redeem: Gift Card Redemption (Prizeout): You must have a ...