Matt Hale
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Articles
Recent activity by Matt Hale-
How can I contact Chumba Casino by telephone?
Due to the sheer number of our customers, we do not have a telephone number you can contact us on. However, we have made it incredibly quick and easy to get in contact with us by submitting a requ...
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Is my information secure?
Yes. All information that you send to us is treated with absolute confidentiality, information is shared only where necessary to provide our service and fulfil legal requirements. To gain a full u...
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How do I find my browser version?
To find out the version of the browser you are using on your device, see the below: Google Chrome Open a window in the browser In the upper right-hand corner of the window, click the three ver...
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How do I clear my cache and cookies?
How to clear your cache will vary slightly depending on the internet browser you are using: Computer or tablet Google Chrome (Mac and Windows) On your computer, open Chrome At the top right, cl...
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How can I mute the sound when I play?
To switch off the sound when playing, follow the steps below: Make sure you are signed in first 1. From the Chumba Casino home page, click on the burger menu (three white lines) next to the yellow...
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How do I take a screenshot?
The way in which you take a screenshot, will vary depending on the device and operating system you are using: Computer or tablet Mac (Apple) Multiple options available, most simple: SHIFT + COMM...
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I can’t pass the “Please rotate your device” message on my mobile device
If your screen is not rotating, check if you have accidentally turned off the screen rotation option on your mobile. If you are using iPhone Swipe down from the top-right corner of your screen ...
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The games are taking long to load, what can I do?
At times you may feel as though there is a slight lag in the game you are playing, this can be caused by a number of things. Below are a few quick checks you can do to help minimize any lag in you...
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My game froze/My free bonus play was interrupted!
If you won Free Plays in any of our social games and then experienced an unfortunately timed technical issue that interrupted it (maybe you lost connection, or the application crashed or froze or y...
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How do I contact Customer Support?
Contacting Chumba Casino customer support is super easy, check out the steps below: Not signed in to your account: Scroll down to the very bottom of the page (chumbacasino.com) - you will find the ...